Spa Operational Consultancy and Management
We understand your spa business and provide tailored guidance on spa operation service to ensure your spa and wellness business grow while you can focus on your core business. We will create standard operation procedures, unique hands on techniques, enhanced service standards and retail sales strategy through professional recommendations.
> Professional service standards
> Higher Guest satisfaction
> More Proactive Service
> More effective Marketing & PR initiatives
> Implementing measuring & improved KPI performance
> Spa and Service Detailing
> Spa maintenance schedule
> Hygiene & Cleanliness standards
Provide an experience Spa Manager to fill your spa/wellness employment gap, to assess and make improvement to the spa operation.
Provide a senior SPA management role support for a multi-spa operation under the same hotel chain. A sustainable solution for groups without a Group Spa Director.